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NQF Level 5
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ICT Business Development Consultant

A QCTO occupational qualification that prepares learners to identify ICT business opportunities, understand customer technology needs, market and sell ICT products and services, manage customer relationships, and perform ICT sales administration.

About the course

A QCTO occupational qualification that prepares learners to identify ICT business opportunities, understand customer technology needs, market and sell ICT products and services, manage customer relationships, and perform ICT sales administration. Delivered via asynchronous modules and readings with synchronous mentorship, sales simulations, and workplace practice via an AI-powered LMS, this programme requires a commitment of 15–30 hours per week of study. This is a nationally recognised qualification registered with the Quality Council for Trades and Occupations (QCTO/SAQA) under SAQA ID 120749. The curriculum is structured to prepare you directly for the industry.

Duration and Program Structure

Duration & Intensity

12 Months of self-paced learning.
Required effort: 15–30 hours per week.

Cohort Info

Max Seats: 20 seats per cohort.
Format: 100% Online online lectures & practical labs.

Accreditation & Certificate

SAQA ID: 120749 (NQF Level 5).
Higher Occupational Certificate: ICT Business Development Consultant

Credits Breakdown

Total: 120 credits

  • • Knowledge modules: 46 Credits
  • • Practical modules: 40 Credits
  • • Work experience: 34 Credits

Programme Curriculum

Phase 1: Knowledge (1–4)ICT Industry & Sales Foundations
  • The Role of ICT in the Economy
  • Sales Research
  • Stakeholder Relationships
  • ICT Solution Marketing and Sales
  • Sales Administration
Phase 2: Practical (5–8)Applying the ICT Sales Cycle
  • Applying ICT knowledge across economic sectors
  • Conducting ICT sales research
  • Building stakeholder relationships
  • Applying the ICT sales cycle
  • Performing ICT sales administration
Phase 3: Work Experience (9–12)Workplace Practice
  • Understanding the ICT market and regulatory environment
  • Understanding organisational structures and business processes
  • Participating in the ICT sales cycle
  • Using organisational administration systems
  • Compiling sales reports and Portfolio of Evidence (PoE)

Skills You'll Gain

ICT Needs Analysis

Analyse and evaluate ICT needs within an economic sector.

Opportunity Identification

Identify ICT business opportunities using market trends, legislation and analysis tools.

Customer Relationships

Build and maintain professional customer relationships.

ICT Sales Process

Execute all phases of the ICT sales cycle from prospecting to closing.

Sales Reporting

Develop and present ICT sales reports and manage the pipeline.

Digital & Social Selling

Apply digital marketing and LinkedIn-based social selling to generate leads.

Career Outcomes

ICT Business Development Consultant
ICT Sales Consultant
Account Manager (ICT)
Technology Sales Representative
Business Development Executive
Applications close in:16:05:20
10 lessons
12 Months duration
50 students enrolled
Level: Intermediate
SAQA ID: 120749
NQF Level: 5
Total: 120 credits
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