An NQF Level 5 occupational qualification that prepares learners to provide technical support for computer hardware, software, networks, and end users in a business environment.
An NQF Level 5 occupational qualification that prepares learners to provide technical support for computer hardware, software, networks, and end users in a business environment. Delivered via asynchronous modules and readings with synchronous mentorship, hands-on labs, and workplace practice via an AI-powered LMS, this programme requires a commitment of 15–30 hours per week of study. This is a nationally recognised qualification registered with the Quality Council for Trades and Occupations (QCTO/SAQA) under SAQA ID 101408. The curriculum is structured to prepare you directly for the industry.
18–24 Months of self-paced learning.
Required effort: 15–30 hours per week.
Max Seats: 20 seats per cohort.
Format: 100% Online online lectures & practical labs.
SAQA ID: 101408 (NQF Level 5).
Occupational Certificate: Computer Technician
Total: 282 credits
Install and configure desktop and laptop computers and peripheral devices.
Install operating systems and application software, and manage drivers and user accounts.
Connect computers to organisational networks and troubleshoot connectivity.
Diagnose and repair hardware and software faults efficiently.
Provide professional help-desk support using ticketing systems and technical documentation.
Apply green IT practices and professional workplace ethics to reduce e-waste.