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NQF Level 5
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Management Assistant

An NQF Level 5 qualification that prepares learners to provide professional executive and administrative support to managers, coordinate office activities and manage business information and records.

About the course

An NQF Level 5 qualification that prepares learners to provide professional executive and administrative support to managers, coordinate office activities and manage business information and records. Delivered via asynchronous online modules and readings with synchronous mentorship, practical workshops, and structured workplace practice via an AI-powered LMS, this programme requires a commitment of 15–30 hours per week of study. This is a nationally recognised qualification registered with the Quality Council for Trades and Occupations (QCTO/SAQA) under SAQA ID 101876. The curriculum is structured to prepare you directly for the industry.

Duration and Program Structure

Duration & Intensity

18–24 Months of self-paced learning.
Required effort: 15–30 hours per week.

Cohort Info

Max Seats: 20 seats per cohort.
Format: 100% Online online lectures & practical labs.

Accreditation & Certificate

SAQA ID: 101876 (NQF Level 5).
Occupational Certificate: Management Assistant

Credits Breakdown

Total: 316 credits

  • • Knowledge modules: 106 Credits
  • • Practical modules: 120 Credits
  • • Work experience: 90 Credits

Programme Curriculum

Phase 1: Knowledge (1–6)Executive Support Knowledge
  • Document management and record keeping
  • Computerised information processing
  • Office protocol, deportment and etiquette
  • Business communication and customer service
  • Business documentation and design
  • Meeting administration
  • End user computing
Phase 2: Practical (7–14)Executive & Admin Support
  • Managing executive diaries and schedules
  • Preparing business reports and correspondence
  • Organising meetings, conferences and workshops
  • Managing electronic and paper filing
  • Creating professional business documents
  • Coordinating office resources and procurement
Phase 3: Work Experience (15–24)Workplace Practice
  • Executive and secretarial support
  • Office administration and meeting coordination
  • Business communication
  • Document and records management
  • Information processing
  • Portfolio of Evidence (PoE)

Skills You'll Gain

Executive Support

Manage executive diaries, travel and correspondence.

Records Management

Manage electronic and paper filing systems.

Business Communication

Produce reports, minutes and professional documents.

Office Technology

Apply Microsoft 365 and digital collaboration tools.

Meeting Coordination

Organise meetings, conferences and workshops.

Information Processing

Process information using office software.

Career Outcomes

Management Assistant
Executive Assistant
Personal Assistant
Secretary
Administrative Coordinator
Applications close in:16:05:20
12 lessons
18–24 Months duration
55 students enrolled
Level: Intermediate
SAQA ID: 101876
NQF Level: 5
Total: 316 credits
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