Trade Union Shop Steward and Leadership Training
Equips trade union shop stewards and worker leaders with the knowledge, skills, and confidence to represent and protect workers' rights effectively, covering labour relations, negotiation, and conflict resolution.
Trade Union Shop Steward and Leadership Training
Equips trade union shop stewards and worker leaders with the knowledge, skills, and confidence to represent and protect workers' rights effectively, covering labour relations, negotiation, and conflict resolution.
Course Overview
This training equips trade union shop stewards and worker leaders with the knowledge, skills, and confidence to represent and protect the rights of workers effectively. Participants will learn about labour relations, negotiation, conflict resolution, leadership, and workplace communication — empowering them to build strong, fair, and collaborative labour-management relationships. The course blends practical case studies, labour law insights, and participatory learning to strengthen union leadership and advocacy capacity.
By the end of this course, participants will be able to:
- Understand the role and responsibilities of shop stewards within the union structure.
- Represent members effectively in grievance and disciplinary procedures.
- Apply relevant labour laws and workplace policies.
- Communicate and negotiate confidently with management.
- Build unity and teamwork among members.
- Lead change and foster effective union leadership practices.
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